Our dedication to providing the best in customer experience and our commitment to not just talking the talk, means PCS is uniquely focused on serving the needs of our clients and so we strive to offer three key tenants across all aspects of our service offering:
Information – We don’t simply regurgitate impressive processes or standard solutions; we work constantly to understand the client and their circumstances.
Confidence – By being transparent in our approach we are able to re-assure our clients that we are genuinely acting in their interests.
Accountability – Normally consultants do not spend enough time finding out how they have performed. At PCS we seek out regular feedback so that we can ensure that we are always in line with the changing requirements of our clients.
Organisations that have already benefited from this approach include:
First National Bank
Electronic Data Systems (EDS)
Major League Baseball (MLB)
Boston Red Sox
City Hospitals Sunderland
Durham County Council
Business Development in Sport
McDonalds Estate Agents
DDL Consultancy Limited